Return Service

At Vofeo, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return process.

Return Eligibility

  • Items must be returned within 30 days of delivery.

  • Products must be unused, in their original packaging, and in resellable condition.

  • Proof of purchase (order number or receipt) is required for all returns.

Non-Returnable Items

  • Used, damaged, or altered products.

  • Clearance or final sale items.

  • Gift cards and personalized items.

Return Process

  1. Contact Us – Email our support team at contact@seashell-bison-319841.hostingersite.com with your order details.

  2. Receive Instructions – We will provide you with return shipping details.

  3. Ship the Item – Pack the item securely and send it back using a trackable shipping method.

  4. Refund Processing – Once received and inspected, refunds will be issued within 5-7 business days to your original payment method.

Return Shipping Costs

  • If the return is due to a defective or incorrect item, we will cover the return shipping cost.

  • If returning for other reasons (e.g., change of mind), the customer is responsible for shipping fees.

Exchanges

  • If you received a defective or damaged item, we will replace it at no extra cost.

  • Exchanges are subject to product availability.

For any questions, feel free to contact our customer support team. We’re here to help! 🌿🏕️🔥