Return Service
At Vofeo, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return process.
Return Eligibility
Items must be returned within 30 days of delivery.
Products must be unused, in their original packaging, and in resellable condition.
Proof of purchase (order number or receipt) is required for all returns.
Non-Returnable Items
Used, damaged, or altered products.
Clearance or final sale items.
Gift cards and personalized items.
Return Process
Contact Us – Email our support team at contact@seashell-bison-319841.hostingersite.com with your order details.
Receive Instructions – We will provide you with return shipping details.
Ship the Item – Pack the item securely and send it back using a trackable shipping method.
Refund Processing – Once received and inspected, refunds will be issued within 5-7 business days to your original payment method.
Return Shipping Costs
If the return is due to a defective or incorrect item, we will cover the return shipping cost.
If returning for other reasons (e.g., change of mind), the customer is responsible for shipping fees.
Exchanges
If you received a defective or damaged item, we will replace it at no extra cost.
Exchanges are subject to product availability.
For any questions, feel free to contact our customer support team. We’re here to help!